Communication is the most important and most powerful of all management skills. That is doubly true for facilities managers who need to be expert listeners, speakers and writers. The large number of stakeholders involved in a facilities operation and the breadth of the discipline further complicate the variety of communication transactions required to succeed at both strategic and operational levels. The FM job is essentially delivered through constant communication with colleagues, management, suppliers, team members and customers.
FM Guru Consultancy & Training has proven capability in facilities communications, customer service and innovation and has helped many organisations to enhance their reputation, improve customer satisfaction and strengthen employee engagement through better communication. Our consultants have the experience from a wide range of industries and organisations to help determine the best communication solution for a specific requirement, or to develop a more strategic approach to better FM communication.
Our consultancy services cover every aspect of FM communication. Take a look at some of the articles we produce every week for the FM media to see the quality of writing and range of topics we cover. We specialise in helping organisations to review their communications strategies and to deliver transformational change. We also help to implement communication programmes with practical public relations support , copy writing services and event management to engage with target stakeholders.