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A to Z of Facilities management

Click on a letter to find what you're looking for or browse the list below:

A   |   B   |   C   |   D   |   E   |   F   |   G   |   H   |   I   |   J   |   K   |   L   |   M   |   N   |   O   |   P   |   Q   |   R   |   S   |   T   |   U   |   V   |   W   |   X   |   Y   |   Z

A

Abandoned vehicles

Access control

Accident investigation

Accommodation planning

Age discrimination

Air conditioning inspections

Air conditioning

Air Quality

Alcohol

Archiving

Audio Visual Equipment

B

Bats

Batteries

Benchmarking

BIFM

Bomb Threats

BREEAM

Budgeting

Building Management Systems

Building Regulations

Building Services

Bundling

Business Continuity

C

CAFM

Car Parking

Catering

Churn

CIBSE

Cleaning

Communication

Computer Aided Design

Condition Based Maintenance

Construction Design & Management

Customer Service

 

D

Dangerous Trees

Data Protection

Day Cleaning

Design and Construction

Desking

Dilapidations

Disability Discrimination Act

Display Screen Equipment Regulations

Diversity

Document Management

Dogs in the Workplace

Drainage

E

Electronic Security

Employment Law

Empowerment

Energy Management

Energy Performance Certificates

Environmental Impact Assessments

Environmental management systems

Ergonomics

Estates Management

Ethics

Evacuation

Extinguishers

F

Facilities Management

Fan Coil Units

Finance

Fire

First Aid

Fixed Wire Testing

Flexible Working

Flyposting

Food Safety

Footpaths

Fuel Storage

 

G

Gas

Gender Equality

Glass Recycling

Global Warming

Governance

Graffiti

Grants

Green Travel

Grievance Procedures

Grounds Maintenance

Guarding

Gypsies and Travellers

H

Handymen

Hard Hats

Hazardous Waste

Health

Heating & Ventilation

Help Desks

High Level Working

Homeworking

Horticulture

Hot Desking

Hours of Working

Human Resources

I

IFMA

Incident Reporting

Infection Control

Innovation

Input Specifications

Insects

Insurance

Intelligent Buildings

Interior Design

International FM

IOSH

ISO 14001

J

Janitorials

Jargon

JCT Contracts

Job Descriptions

Job Interviews

Job Safety Analysis

Joint Objectives

Joint Procurement

Joint Ventures

Junk Mail

Jury Service

Just In Time

K

Kaizen

Keeping Records

Kerb Appeal

Keyboards

Keys and Locks

Kindness

Kiss

Kitchens

Knife Safety

Knowing your Customer

Knowledge Management

KPIs

L

Ladders

Landlords & Tenant Act

Lean Management

Legionella

Licensing

Life-cycle Costing

Lifts

Lighting

Lightning protection

Listed Buildings

Living Wage

Lone Working

M

Manual Handling

Maintenance

Management Information

Managing Agents

Means of Escape

Meeting Room Design

Method Statements

Mice and Other Rodents

Mobile Phone Masts

Mobilisation

Motivation

N

Nature Conservation

Negativity

Negotiation

Neighbours

Networking

Night Work

Noise

Non-native Species

Notice Periods

Novation

O

Objectives

Occupational Health

Occupiers Liability

Office Chairs

Office Design

Open Book Contracts

Outcome Contracts

Outdoor Workers

Output Based Specifications

Outsourcing Strategy

Overseas Workers

P

Partnering

Performance Management

Permits to Work

Personal Protective Equipment

Pest Control

Planned Preventable Maintence

Portable Appliance Testing

Pre Qualification

Problem Solving

Procurement

Project Management

Public Right of Way

Q

Qualifications

Quality Management

Quality Systems

Quantity Surveying

Quarter Days

Questioning Techniques

Questionnaires

Quick Ratios

Quotations

R

Rating

Reception

Recruitment

Recycling

Relationiship Management

Relocation

Reward & Recognition

RICS

RIDDOR

Risk

Risk Assessments

S

Safety

Security

Service Charges

Service Level Agreements

Sick Building Syndrome

Slips & Trips

Specifications

Stakeholders

Strategy

Stress

Succession Planning

Sustainability

T

Teamwork

Temperature

The FMA

Time Management

Total FM

Training Needs Analysis

Training

Transsexuals

Transformation

Travel

Trespass

Trust

TUPE

U

Unfair Dismissal

Uniforms

Uninterruptible Power Supply

Unions

Uptime

Upwards Communication

Use-By Dates

Useful FM Books

User Friendly Design

User Groups

Utilisation

Utilities

V

Vacuum Cleaners

Valuations

Value

Variations

Vehicle Safety

Vending

Ventilation

Video Conferencing

Violence at Work

Visitors

Voice of the Customer

Vulnerable Workers

W

Warranties

Waste

Water

Wayfinding

WEEE Regulations

Wheelclamping

Whole Life Costing

Window Cleaning

Winter

Work Life Balance

Working at Height

Working Time Regulations

X

X Factor

X-Ray Scanners

Xmas

Y

Year End

Young Workers

Young Employment

Z

Zero Based Budgeting

Zero Hours Contract

Zero Waste